Pet Health Journey Manager

5 days ago


Edinburgh, Edinburgh, United Kingdom Vets for Pets Full time
Pet Health Journey Manager Job Opportunity: Vets for Pets is seeking an experienced and caring individual to join our team as a Pet Health Journey Manager. In this role, you will be responsible for providing exceptional customer service, working closely with the clinical team, and developing strong relationships with clients.

Key Accountabilities:
  • Manage client journeys, ensuring smooth transitions and resolutions.
  • Deliver exceptional customer service to clients.
  • Work closely with the clinical team to provide outstanding pet care.
  • Develop strong relationships with clients, building trust and confidence.

Requirements:
  • Proven track record of delivering high-quality customer service.
  • Ability to work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Flexibility and willingness to work varied shifts, including evenings and weekends.

Estimated Salary: £32,500 - £42,500 per annum, dependent on experience.

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