Hotel Host Manager
1 month ago
A prestigious lifestyle hotel on London's South Bank is seeking an experienced and charismatic Head Host to join their team for a year-long maternity cover position.
Key Responsibilities:- Oversee the host team, ensuring seamless operations during service hours.
- Manage reservations, bookings, and cancellations with precision.
- Greet guests warmly, escort them to their tables, and provide exceptional assistance throughout their dining experience.
- Maintain a professional demeanor at all times, resolving guest concerns promptly and effectively.
- Collaborate closely with the restaurant management team to optimize guest flow and seating arrangements.
- Assist with training new host team members and ensure adherence to company policies and standards.
- Uphold cleanliness and organization standards in the host area, lobby, and entrance to create a welcoming environment.
- Competitive hourly rate of £12.94 plus tronc.
- Guest experience, including dinner and drinks.
- Five complimentary nights a year at any of our hotels.
- Friends and family discounts across our hotels.
- 50% discount in our restaurants and bars.
- Discounts in our spa and cinema.
- Contribution towards Health - Cash Plan.
- 2 days paid volunteering leave per year.
- Life Assurance.
- Length of service incentives (additional holiday).
- Bespoke training programmes.
- Free meals on duty.
- Incentives such as Ride-to-Work and season ticket loan.
- Quarterly employee award ceremony and company staff parties.
- Perkbox offering retail discounts.
- Employee assistance programme.
Location: London
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