Club Experience Leader
3 days ago
We are looking for a Club Experience Leader to join our team in Coatbridge. As a key member of our operations team, you will play a vital role in ensuring our customers have an outstanding experience every time they visit the club.
The Salary for this role is estimated to be around £23,000 - £25,000 per annum, depending on location and experience. The hourly rate is £11.44, increasing to £12.40 upon successful completion of probation.
Your Key Responsibilities
- Provide exceptional customer service and build rapport with customers.
- Be flexible and adapt to tasks across various areas of the club, including front-of-house, book sales, treasury, machines, the bar area, and kitchen.
- Run bingo sessions, supervising operations and coaching the team.
- Create a safer gambling environment for all customers and colleagues.
Benefits
- Help@Hand app for physical and mental wellbeing.
- Thrive App for mental wellbeing approved by the NHS.
- My Eva online financial expert for financial support.
- Buzz Brights Apprenticeships.
- Buzz Learning digital learning platform.
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