Retail Sales Associate

3 weeks ago


Camborne, Cornwall, United Kingdom British Heart Foundation Full time
About this role

We are seeking a skilled and enthusiastic Sales Assistant to join our team in Cambourne. As a Sales Assistant, you will be at the heart of our retail operation, delivering a first-class customer service experience and contributing to the success of our store.

Key responsibilities
  • Engage with customers, providing exceptional service and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you'll be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
What we're looking for
  • Previous retail experience isn't essential. What truly counts is your passion, energy, and ability to deliver the very best customer service
  • You'll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service focussed and passionate about sustainability
  • You'll be comfortable with tech, able to use a Till, PC, Smartphone and e-mail with ease
Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career. Our generous staff benefits include 38 days annual leave, Holistic support leave of up to 10 additional days off each year, Enhanced family policies, Wagestream, 25% staff discount, Health cash plan, Access to a 24/7 Virtual GP and Employee Assistance Programme, Pension with employer contribution of up to 10%, Cycle to work scheme, Discounts on gym memberships and Discounts with a wide range of retailers


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