Business Change Specialist
3 weeks ago
Business Change Specialist
Caresoft Global Limited is seeking a highly skilled Business Change Specialist to join their team. As a key member of the Customer Experience Centre of Excellence, you will play a crucial role in driving business change and delivering digital transformation initiatives.
Key Responsibilities:- Work closely with digital squads to define business change requirements and deploy best change management practices.
- Carry out change impact analysis to support planning of business change interventions.
- Lead process design and documentation to implement business change.
- Develop and deliver communications to stakeholders impacted by business change.
- Liaise with key stakeholders to coordinate change building, testing, and implementation.
- Experience with business change tools and techniques, including change impact assessment, process design, and communication plans.
- Agile mindset and ability to work within an SLA framework.
- Proven track record of managing multiple projects on time and to high quality.
- Understanding of digital commercial products and future trends.
Caresoft Global Limited is an independent recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
We welcome all applications and are committed to equal opportunities.
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