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Guest Assistant

2 months ago

Bath, Bath and North East Somerset, United Kingdom Thermae Bath Spa Full time
About Thermae Bath Spa

Located in the heart of the world heritage city of Bath, Thermae Bath Spa is an award-winning day spa where you can bathe in natural thermal waters, as the Celts and Romans did over 2000 years ago.

Our spa offers a unique experience in the UK, with facilities including a spectacular open-air Rooftop Pool, indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath.

The Role of a Guest Assistant

As a Guest Assistant, you will play a key role in supporting the guest's journey throughout the Spa, maintaining the pool areas, and ensuring the Spa remains in an orderly state.

To be successful in this role, you will need previous experience in a similar position, excellent customer service skills, and a high standard of personal presentation.

Shifts will vary, and the hours of work are currently between 8.30am – 9.30pm, including some weekends.

Our Top Ten Benefits
  1. 28 days' holiday rising to 33 with length of service (including bank holidays)
  2. Recognition of positive contributions aligned with our company values
  3. Investment in your career with our Apprentice programmes
  4. Investment in your learning and development with our Digital Learning and courses
  5. Financial wellbeing with lifestyle savings and discounts from over 1,200 retailers
  6. Interactive health and wellbeing platform
  7. Health Care cash plan benefits package
  8. Contributing to your future with our Pension scheme
  9. £500 referral fee if you recommend someone to work for us
  10. Complimentary passes to use the Thermae Bath Spa for you and three guests once a month

Thermae Bath Spa is part of YTL Hotels, a company that operates six hotels and properties in the UK.

We are committed to delivering exceptional service excellence and creating inspired experiences for our guests.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.