Guest Assistant
4 weeks ago
We are seeking a highly motivated and customer-focused Guest Assistant to join our team at Thermae Bath Spa. As a Guest Assistant, you will play a vital role in ensuring our guests have an exceptional experience throughout their visit.
Key Responsibilities:
- Supporting guests throughout the Spa, maintaining the pool areas, and ensuring the Spa remains in an orderly state.
- Providing exceptional customer service skills and maintaining a high standard of personal presentation.
- Working varied shifts, including weekends, to meet the needs of our guests.
What We Offer:
- A competitive salary and benefits package, including 28 days' holiday rising to 33 with length of service.
- Opportunities for career development and growth within the company.
- A comprehensive training program to ensure you have the skills and knowledge needed to excel in your role.
- A fun and dynamic work environment with a team of like-minded individuals.
- Complimentary passes to use the Thermae Bath Spa for you and three guests once a month.
About Us:
Thermae Bath Spa is a world-renowned day spa located in the heart of Bath, offering a unique and luxurious experience for our guests. We are part of the YTL Hotels group, which operates six hotels and properties in the UK.
Requirements:
- Previous experience in a similar role, preferably in the hospitality or customer service industry.
- Excellent communication and interpersonal skills.
- A high standard of personal presentation and a commitment to maintaining a clean and safe working environment.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].
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