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IT Service Desk Analyst

2 months ago

Salisbury, Wiltshire, United Kingdom In Technology Group Full time £40,000

Job Title: IT Service Desk Analyst

Job Summary:

In Technology Group is seeking a highly organized and technically skilled IT Service Desk Analyst to join our team. As an IT Service Desk Analyst, you will be responsible for providing exceptional technical support to our clients, resolving technical issues, and ensuring seamless IT operations.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure effective IT operations
  • Stay up-to-date with the latest technology trends and advancements
  • Participate in training and professional development programs to enhance technical skills

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong technical skills, including Office 365, Active Directory, Windows Server, Virtualization, and Networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About In Technology Group:

In Technology Group is a leading IT recruitment company that specializes in placing top talent in IT roles. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.