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Agricultural Service Advisor
2 months ago
We are seeking an experienced Agricultural Service Advisor to join our team in Winchester. As an Agricultural Service Advisor, you will be responsible for providing exceptional customer service, communicating with customers to resolve issues, and ensuring that all work is completed to the highest standard.
Key Responsibilities:- Provide professional communication with customers to resolve issues and provide information about products and services.
- Produce job cards and update customer and machine records.
- Prepare and complete invoices, advise customers on estimated costs of repairs and timescales of work due to be completed.
- Liaise with technicians to ensure parts are available and communicate time restrictions to customers.
- Liaise with customers to schedule breakdowns, repairs, services, and follow-up on customer satisfaction.
- Answer telephone service enquiries and action customer requirements.
- Previous experience in an agricultural setting is essential.
- Knowledge of agricultural machinery and 4x4 vehicles is required.
- Ability to work in a fast-paced office environment.
- Excellent communication and customer service skills.
We are looking for a skilled and experienced Agricultural Service Advisor to join our team. If you have a passion for agriculture and excellent customer service skills, we would love to hear from you.
