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Senior Recovery Team Lead

2 months ago


WestonsuperMare, North Somerset, United Kingdom Second Step Full time

About Second Step

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our mission is to inspire hope and deliver change for everybody and every community we work with.

About the Role

We are seeking an experienced professional to lead our Recovery Team, providing short-term support to clients experiencing emotional distress. The successful candidate will have a proven track record of supervising and mentoring a team, with a strong focus on recovery and psychologically informed approaches.

Key Responsibilities

  • Lead and supervise a team of Recovery Navigators, providing regular supervision, mentoring, guidance and on-hand support.
  • Triage and assess referrals, working closely with partners to ensure effective service delivery.
  • Develop and implement recovery plans, taking a holistic view of client needs and risks.
  • Provide support and de-brief sessions to the team, promoting a culture of well-being and resilience.
  • Manage risk and escalate referrals for clients requiring clinical support.

Requirements

  • Proven experience of working with people with mental health and complex needs, including needs and risks assessments.
  • Strong organizational skills, with the ability to direct and lead a small team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with partners and stakeholders.
  • IT proficiency and ability to use relevant software systems.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing competing demands.

What We Offer

Second Step offers a comprehensive benefits package, including annual leave, employee assistance programme and ongoing training opportunities. We are committed to supporting the well-being and development of our staff, and offer a range of benefits to promote a healthy work-life balance.