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Homeless Support Worker Assistant

2 months ago

Southampton, Southampton, United Kingdom TWO SAINTS Full time

Job Summary

We are seeking a dedicated and compassionate Support Worker to join our team at TWO SAINTS. As a Support Worker for Homeless Individuals, you will play a vital role in providing person-centred support to adults who are homeless or at risk of homelessness.

Main Responsibilities

  • Support clients in attending appointments and encourage their involvement in personal progression through education, training, employment, or volunteering.
  • Help clients develop practical skills in areas such as budgeting, shopping, cooking, and housework, laundry, health, and hygiene.
  • Work with external partners to maximise opportunities for clients to resettle in the community.
  • Empower clients to achieve their desired outcomes for independent living, including involvement in practical tasks within the hostel.
  • Contribute to maintaining a welcoming and safe environment, identifying and minimising potential risks to users of the premises and the organisation.
  • Maintain accurate client records using relevant systems.
  • Adhere to Health and Safety regulations and all policies and procedures.
  • Attend supervision, appraisal, training, and meetings as directed.

Essential Criteria

  • Clear verbal and written English.
  • Good IT and keyboard skills.
  • Polite, assertive manner, and ability to self-motivate.
  • Passion for working in a client/customer-facing role.
  • Knowledge of the benefits system and tenancy legislation.
  • Interest and genuine concern for homelessness and related issues.
  • Knowledge of voluntary and statutory agencies.
  • Full driver's license and access to a vehicle is preferable for this role.