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Retail Team Leader

2 months ago

Catterick Garrison, North Yorkshire, United Kingdom Outdoor and Cycle Concepts Full time
{"title": "Retail Supervisor", "description": "

Are you looking for a challenging role in a dynamic retail environment? We have an exciting opportunity for a Retail Supervisor to join our team at Cotswold Outdoor, part of the Outdoor and Cycle Concepts group.

As a Retail Supervisor, you will be responsible for delivering exceptional customer service, leading a team of sales assistants, and contributing to the overall success of the store.

Key responsibilities include:

  • Providing customers with a high level of service, including resolving customer concerns and providing specialist services such as boot fits and gait analysis
  • Leading and developing a team of sales assistants, including onboarding and mentoring new colleagues
  • Developing leadership competencies and operational expertise using our eLearning system and People and Product Development Team
  • Performing key holder duties, including opening and closing the store, and ensuring a safe and compliant working environment
  • Leading the team in the absence of the Store Manager and Assistant Store Manager, and coaching colleagues to achieve a high-performance culture

Requirements:

  • A passion for providing excellent customer service
  • Experience managing and developing a team
  • Strong organisation skills with the ability to multi-task
  • An understanding of how a store operates

What's in it for you?

As a Retail Supervisor with Outdoor and Cycle Concepts, you will receive:

  • Base salary of \u00a312.15 per hour (\u00a39.85 for under 21's)
  • Bonus of up to \u00a3750 per annum (in proportion with hours worked)
  • 40-60% discount across our range of products
  • Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round
", "lang_code": "en"}