Learning Systems Administrator

1 month ago


London, Greater London, United Kingdom Knight Frank Full time
Job Title: Learning Systems Administrator

Knight Frank is seeking a highly skilled Learning Systems Administrator to join our team. As a key member of our Learning and Development team, you will be responsible for the online optimization, management, and day-to-day support of our Learning Management System (LMS).

Key Responsibilities:
  • Manage the day-to-day operation of the LMS, ensuring seamless user experience and efficient system performance.
  • Identify and resolve technical problems related to the LMS, collaborating with external contacts to troubleshoot and solve system issues.
  • Provide system training for our population and those with administrative permissions, ensuring they have the necessary skills to effectively use the LMS.
  • Develop and maintain up-to-date LMS documentation, trainings, how-to guides, and resource materials for learners.
  • Partner with stakeholders to create and manage online courses within the system, ensuring alignment with business and learner needs.
  • Manage data as needed for the L&D team, supporting and upskilling stakeholders.
  • Facilitate focus groups to ensure UX, design, delivery, and other aspects are aligned with business and learner needs.
  • Conduct and analyze LMS engagement data, creating reports and readouts to share with stakeholders.
Requirements:
  • Previous experience managing an LMS, preferably with Workday, Cornerstone, Fuse, SAP, Oracle, Moodle, or similar platforms.
  • Project management and stakeholder management skills.
  • Data analysis expertise.
  • Understanding of learning and learning system standards, best practices, and trends.
  • Marketing/Comms experience and previous experience with Workday are desirable.

Please note that this is a direct search led by Knight Frank. Applications from recruitment agencies will not be accepted, and fees will not be paid for unsolicited CVs, even if provided by PSL agencies.



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