Shop Manager Trainee

2 months ago


Thetford, Norfolk, United Kingdom British Heart Foundation Full time

**Job Summary**

We are seeking a highly motivated and organized individual to join our team as an Assistant Store Manager at the British Heart Foundation. As a key member of our store team, you will play a vital role in supporting the Store Manager and taking full responsibility in their absence.

**Key Responsibilities**

  • Maximize sales through effective management of physical and digital channels
  • Lead and inspire a team of staff and volunteers to deliver exceptional customer service and achieve high retail standards
  • Manage store operations, including collections, deliveries, and donations, ensuring a smooth and efficient customer experience
  • Collaborate with the Store Manager to develop and implement sales strategies, promotions, and visual merchandising plans
  • Monitor and control store inventory, stock levels, and cash handling procedures
  • Ensure compliance with company policies, procedures, and health and safety regulations

**What We Offer**

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Flexible working hours, including weekends and bank holidays
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies, including maternity, paternity, and adoption leave
  • 25% staff discount on purchases
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme and discounts on gym memberships

**Requirements**

  • Previous experience in a retail or customer-facing role
  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Flexibility to work weekends and bank holidays

**Note**

Any offer of employment is subject to a satisfactory DBS check.



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