Senior Service Operations Manager
1 day ago
We are seeking a Senior Service Operations Manager to join our team at Trident Computers Ltd in Brighton.
About the RoleThis is a fantastic opportunity to work with a leading company in the industry, offering a competitive salary of £55,000 per annum.
The successful candidate will be responsible for developing and implementing quality standards and processes for the delivery of IT professional services, ensuring they meet the requirements of clients and relevant industry standards.
Responsibilities- Align our services with clients' business objectives.
- Identify and promote additional services to enhance client operations.
- Support contract renewals and expansions.
The ideal candidate will have:
- Proven experience in service management, including service desk, IT support, and ITIL/ITSM processes.
- Strong knowledge of end-user IT technologies.
- Excellent decision-making and problem-solving skills.
As a Senior Service Operations Manager at Trident Computers Ltd, you will enjoy:
- A competitive salary of £55,000 per annum.
- Up to 32 days holiday plus bank holidays.
- Access to 7,000 hours of on-demand IT courses.
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