Experienced Aftersales Team Member Wanted
3 weeks ago
We are looking for a highly motivated Senior Service Advisor to join our Aftersales team in Milton Keynes. In this role, you will play a crucial part in ensuring that our customers receive exceptional service and that we maintain the highest standards of work quality.
Responsibilities- Work closely with the Aftersales Manager to ensure the smooth operation of the Service Department
- Interact with customers, clearly explaining the work to be done on their vehicles
- Process vehicle insurance documentation with precision
- Keep customers informed about the progress of their vehicle repairs and notify them of any additional work required
- Build effective relationships with colleagues from various departments
- Handle customer invoicing and explain any charges
- Offer Service Plans to customers, promoting their benefits
- Evaluate and complete Warranty documentation efficiently
- Dedicate yourself to delivering top-notch customer service
This position comes with a competitive salary package, featuring a Basic Salary of £32,000 and On Target Earnings of £42,000.
To apply, you must have:
- No less than 3 years of experience in the field of Motor Trade Service Advisors
- A full UK driving licence
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