Motor Trade Team Lead

1 day ago


Milton Keynes, Milton Keynes, United Kingdom KPI People Ltd Full time
Job Overview: We are seeking a highly skilled Senior Service Advisor to join our successful Aftersales team at KPI People Ltd in Milton Keynes. As a key member of our team, you will play a crucial role in providing exceptional customer service and ensuring the smooth running of our Service Department.

Key Responsibilities:
  • Support the Aftersales Manager in achieving departmental targets
  • Maintain strong relationships with customers, delivering a first-class service experience
  • Ensure accurate completion of paperwork, including courtesy car insurance and warranty documentation
  • Liaise with the Workshop, Parts Department, Valeting Team, and Drivers to ensure seamless communication and efficient workflow
  • Invoice work carried out and take payment from customers
  • Quote, introduce, and sell Service Plans to customers

Requirements:
  • 3 years of experience as a Motor Trade Service Advisor
  • Full UK Driving Licence

Benefits:
  • Basic Salary: £32,000
  • On Target Earnings: £42,000
  • Great Benefits Package

Working Hours: Monday to Friday 8am - 6pm, Saturday mornings on a rota.

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