Brand Experience Manager

4 days ago


Liverpool, Liverpool, United Kingdom L'OREAL GROUP Full time
Job Description

We are seeking an experienced Brand Experience Manager to join our team at L'Oréal Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth across our beauty brands.

Key Responsibilities:
  • Manage and motivate your team to achieve sales targets and provide outstanding customer service.
  • Achieve sales goals through effective product knowledge, store operations, and event planning.
  • Develop and implement innovative strategies to drive business growth and improve customer engagement.
  • Collaborate with the Area Manager, Education Manager, and Peers to deliver regular training and feedback.
  • Maintain accurate inventory levels, stock management, and efficient use of resources.
Requirements:
  • Proven experience in sales, team management, and customer service.
  • Strong analytical and problem-solving skills, with the ability to adapt to changing circumstances.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Ability to work independently and as part of a team, with a focus on collaboration and open-mindedness.
  • Highly organized, with strong time management and administrative skills.
Benefits:
  • Competitive salary and commission scheme.
  • Access to 35 brands worth of products within our L'Oréal Staff Shop.
  • 30 days holiday (inclusive of BH's).
  • Discounted Dental Insurance.
  • Employee Referral Bonuses.

Salary: £45,000 - £60,000 per annum.


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