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Restaurant Operations Manager

2 months ago

Middlesbrough, Middlesbrough, United Kingdom Bazaar Food Hall Full time

A new and exciting opportunity has become available at Bazaar Food Hall, where you will have the chance to work with a dynamic team and contribute to the success of our restaurant.

As a Restaurant Operations Manager, you will be responsible for overseeing the front of house team, ensuring smooth service at all times, and leading and managing a team of over 10 people. You will also be responsible for overseeing daily operations, dealing with customer complaints, monitoring team efficiency, and maintaining the restaurant clean and neat at all times.

Key Responsibilities:

  • Deal with customer requests
  • Maintain smooth service at all times
  • Lead and manage a team over 10 people
  • Oversee daily operations
  • Deal with customer complaints
  • Monitor team efficiency
  • Maintain the restaurant clean and neat at all times

Requirements:

  • Minimum 2 years of experience in a restaurant management role
  • Fluent in English language
  • Ability to work day/night shifts
  • Ability to do overtime when required
  • Work on weekends
  • Ability to work well with others
  • Work well under pressure
  • Excellent verbal communication skills
  • Problem-solving skills
  • Fast thinker
  • Excellent customer service skills
  • Leadership skills
  • Good attention to detail

Benefits:

  • Competitive rate of pay
  • Tips
  • Paid breaks
  • 28 days paid holidays per calendar
  • Free training provided by the company
  • Career development & progression
  • Staff meals
  • Free soft drinks on shift
  • Company events