Restaurant Operations Manager

4 days ago


Middlesbrough, Middlesbrough, United Kingdom The Jet Miners Inn Full time
Job Summary

The Restaurant Supervisor role at The Jet Miners Inn is a key position that requires strong leadership and organizational skills to ensure the smooth operation of our restaurant. As a Restaurant Operations Manager, you will be responsible for overseeing daily restaurant operations, managing staff, and maintaining high standards of customer service.

About Us

The Jet Miners Inn is a premier dining destination known for its excellent cuisine and exceptional service. Our team is passionate about delivering an unforgettable experience to our guests, and we are looking for someone who shares our vision to join our team.

Salary Information

We offer a competitive salary package to successful candidates, estimated to be in the range of £35,000 - £45,000 per annum, depending on experience.

Key Responsibilities
  • Running Lunch and Evening Service Efficiently: Ensure seamless service delivery during peak hours, maintaining high standards of food quality and customer satisfaction.
  • Training New Staff Members: Develop and implement comprehensive training programs to enhance staff skills and knowledge, promoting a culture of excellence within the team.
  • Maintaining Good Customer Relations: Foster strong relationships with customers, addressing their needs and concerns in a timely and professional manner.
  • Assisting General Manager: Collaborate closely with the General Manager to plan and organize special events, ensuring seamless execution and maximum customer satisfaction.
  • Following Health & Safety Procedures: Maintain a safe working environment by adhering to all health and safety protocols, ensuring compliance with regulatory requirements.
  • Keeping Inventory: Manage inventory levels effectively, minimizing waste and maximizing profitability.
  • Ordering and Managing Stock: Source high-quality ingredients and supplies, ensuring consistent availability and freshness.
  • Overseeing Daily Restaurant Operations and Bookings: Coordinate daily activities, including staff scheduling, customer reservations, and menu planning.
  • Reporting to General Manager: Provide regular updates on operational performance, identifying areas for improvement and implementing strategies to optimize results.
Requirements and Qualifications
  • Experience: Proven track record in restaurant management or supervisory roles, demonstrating exceptional leadership and problem-solving skills.
  • Skills: Strong communication, teamwork, and time-management abilities, with a focus on delivering exceptional customer experiences.
  • Qualifications: Relevant hospitality or management qualifications, such as a degree in Hospitality Management or equivalent experience.
Benefits
  • Competitive Salary: Attractive salary package, estimated to be in the range of £35,000 - £45,000 per annum, depending on experience.
  • Ongoing Training and Development: Opportunities for growth and development, including training programs and mentorship.
  • Excellent Benefits Package: Comprehensive benefits package, including generous holiday entitlement and pension scheme.
About Us

The Jet Miners Inn is a dynamic and innovative company that values its employees and strives to provide an exceptional work environment. We are committed to delivering outstanding customer experiences and building long-term relationships with our guests.



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