Senior Enterprise Infrastructure Manager

2 days ago


Aberdeen, Aberdeen City, United Kingdom Prosource Full time

We are seeking a highly skilled Senior Enterprise Infrastructure Manager to join our team at Prosource in Aberdeen. This is an exceptional opportunity for a motivated and experienced professional to lead our infrastructure team and drive outstanding results.

About the Role

This is a full-time position, offering a competitive salary and benefits package, including company pension scheme, private medical insurance, and private dental insurance. We are committed to recognizing and rewarding hard work.

Key Responsibilities
  • Lead a small team of technical experts in enterprise infrastructure support
  • Provide operational and project support in an ITIL environment
  • Manage incidents, requests, problems, and changes according to ITIL processes
  • Carry out capacity management, knowledge management, and asset management according to ITIL processes
  • Plan and implement changes in accordance with change management processes
  • Engage and coordinate with third-party vendors and support providers as required
  • Manage the full lifecycle of all software and services within the service scope
Requirements
  • Enterprise infrastructure support experience in a medium to large enterprise setting
  • Previous experience of supervising or leading teams
  • Excellent communication and interpersonal skills to liaise with individuals up to Senior Leadership level
  • Experience of installing, configuring, and supporting infrastructure technologies and products in both virtual and physical environments
  • Working experience of Microsoft Windows Server, VMware vSphere, Microsoft Azure management and support, Active Directory, and Azure Active Directory, network support, Microsoft 365
  • Experience of dealing with third-party vendors and support providers
  • Knowledge of Information Security best practices
  • Skills in root cause investigation and ability to resolve business-critical issues
  • Awareness of emerging technologies and desire to stay current
  • Problem-solving skills
  • Ability to be self-supporting and proactive
  • Experience and understanding of working within an ITIL environment
  • Relevant technical certifications such as Microsoft, VMware etc.
  • Willingness to participate in an on-call rota

Salary: £60,000 - £80,000 per annum

We offer a range of benefits, including company pension scheme, private medical insurance, private dental insurance, group income protection plan, group life assurance, cycle to work scheme, prosocial events, and electric car salary sacrifice scheme.

We encourage our employees to further their skills and experience via various methods of learning. If you are enthusiastic, willing to always learn, and looking for a challenging but rewarding position where you work for a forward-thinking organisation that offers excellent opportunities, please apply.



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