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Infrastructure Specialist

1 month ago

Aberdeen, Aberdeen City, United Kingdom prosource Full time

Infrastructure Engineer Role Overview

We are seeking a highly skilled Infrastructure Engineer to join our team in Aberdeen or remotely. As an Infrastructure Engineer, you will be responsible for supporting on-premise and cloud infrastructure technologies, working on challenging projects, and providing operational and project support in a global enterprise setting.

Key Responsibilities:

  • Act as 3rd line support for Infrastructure related services
  • Prioritise and manage incidents
  • Manage and monitor event and alerts
  • Technical planning and implementation activities for infrastructure related projects
  • Identify and manage problems and perform root cause analysis
  • Document and peer review operational support knowledge
  • Maintain patch and security baselines for Infrastructure related services
  • Design, recommend, plan and implement Infrastructure solutions
  • Act as technical authority for Infrastructure services providing technical governance for change activity
  • Liaise with infrastructure service vendors

Requirements:

  • Enterprise infrastructure support experience ideally within an Oil and Gas setting
  • Excellent communication and interpersonal skills and the ability to liaise with individuals up to Senior Leadership level
  • Experience of installing, configuring and supporting infrastructure technologies and products in both virtual and physical environments
  • Transitioning on-premise and legacy systems to Azure
  • Demonstrable knowledge and experience across the Azure ecosystem, in particular;

-Compute

-Storage

-Networking

-Security

-Management and Governance

  • Skills in root cause investigation and the ability to resolve business critical issues
  • An awareness of emerging technologies and demonstrable desire to stay current
  • Problem solving skills
  • Ability to be self-supporting and proactive
  • Experience and understanding of working within an ITIL environment
  • Relevant technical certifications such as Microsoft, VMware etc.

What We Offer:

  • Company Pension Scheme
  • Private Medical Insurance
  • Private Dental Insurance
  • Group Income Protection Plan
  • Group Life Assurance
  • Cycle to Work Scheme
  • Prosocial Events
  • Electric Car Salary Sacrifice Scheme

We believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company's mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.

We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.

About us

prosource.it is a professional services provider in technology. Established as a traditional provider of managed IT services, prosource.it has evolved with industry and the rapid pace of change within the technology sector. We recognise the importance of people and business process in the successful adoption of technology and change. Our readiness to embrace and apply change comes from our people and we offer a variety of business services across the lifespan of successful technological deployment and adoption. We are a people centred business with a global workforce of 500 plus staff and contractors.

Our values are central to what we do and how we do it. We feel they are simple and easy to relate to and we are always looking to welcome new people to the team who share our vision and values. We pride ourselves on being easy to deal with, agile and accepting of change across a wide range of challenging and rewarding roles. We are a team of 'can do' and 'how can I help' individuals committed to teamwork, partnership, service excellence and delivery.

We can only consider candidates who are legally entitled to work in the UK at the time of application.