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Residential Manager
2 months ago
Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Manager to join our team. As a key member of our management team, you will be responsible for providing exceptional customer service to our residents, ensuring the smooth operation of our retirement developments, and maintaining a safe and secure environment.
Key Responsibilities:
- Manage the day-to-day operations of the development, including maintenance, repairs, and upkeep.
- Provide exceptional customer service to residents, responding to their needs and concerns in a timely and professional manner.
- Develop and implement strategies to improve resident satisfaction and engagement.
- Collaborate with internal teams to ensure seamless communication and coordination.
- Manage budgets and resources to ensure efficient use of funds.
- Ensure compliance with company policies and procedures, as well as relevant laws and regulations.
Requirements:
- Proven experience in a similar role, preferably in the retirement living or social housing sector.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to manage budgets and resources effectively.
- Knowledge of health and safety regulations and procedures.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- The chance to make a positive impact on the lives of our residents.
