Customer Support Specialist

4 days ago


Hastings, East Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000
Company Overview:
  beBee Professionals is a reputable company seeking a skilled Customer Support Specialist to join our team in Hastings, United Kingdom. This role involves being the primary point of contact for customers, ensuring exceptional service and resolving queries efficiently.

Job Description:
  As a Customer Support Specialist, you will handle incoming calls, emails, and chat inquiries from customers. You will provide accurate product information, resolve issues promptly, and escalate when necessary. Additionally, you will process customer orders, manage account details, and maintain records of interactions and follow-up tasks.

Required Skills and Qualifications:
  To excel in this role, you should have previous experience in a customer service position, excellent communication and problem-solving skills, and the ability to handle high-volume queries while maintaining attention to detail. Proficiency in Microsoft Office and CRM systems is also essential. You must be able to work independently and as part of a team, with flexible working hours including weekends.

Benefits:
  As a valued member of our team, you can expect a competitive salary (£25,000 - £30,000 per annum) with performance-based incentives, a pension scheme, healthcare benefits, training opportunities, and a supportive work environment with clear career progression.
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