Support Specialist

3 weeks ago


Hastings, East Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000

beBee Professionals is seeking a skilled Support Specialist - Customer Care to join our team in Hastings, UK. As the primary point of contact for customers, you will be responsible for delivering outstanding service and resolving queries in a timely manner.

Main tasks:

  • Handle customer inquiries via phone, email, and chat platforms.
  • Provide clear and concise information about products and services.
  • Efficiently resolve customer complaints and escalate when necessary.
  • Maintain accurate records of customer interactions.

Requirements:

  • Experience in a customer-facing role is preferred.
  • Strong communication and interpersonal skills are crucial.
  • Able to multitask and work under pressure.
  • Familiarity with CRM systems and Microsoft Office is required.

The estimated annual salary for this position is £28,000 - £38,000. We offer a comprehensive benefits package, including a competitive pension scheme, healthcare benefits, and opportunities for professional growth and development. Flexible working hours, including weekends, are available.



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