Residential Community Manager

7 days ago


Bournemouth, Bournemouth, United Kingdom Churchill Estates Management Ltd Full time

We are seeking an exceptional Residential Community Manager to join our team at Churchill Estates Management Ltd.

This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

As a trusted and autonomous member of the team, you will be responsible for managing the maintenance of the property and providing a first-class service to Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more.

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.

You will work closely with the Area Manager to ensure that all aspects of the Lodge are running smoothly and that the needs of the Owners are being met. Your passion for excellent customer service is vital, along with your ability to work independently and use your own initiative.

You will have experience of working in a similar background such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Residential Community Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

Your key responsibilities will include:

  • Managing the day-to-day operations of the Lodge
  • Coordinating maintenance and repairs
  • Providing excellent customer service to Owners
  • Liaising with suppliers and contractors
  • Scheduling maintenance and health and safety checks
  • Organising activities and events for Owners

We offer a competitive salary of £23,500 per annum, plus excellent benefits including 24 days annual leave, life assurance, eye care reimbursement, colleague introduction reward scheme, professional development and qualifications, thorough induction and ongoing training.

If you are a motivated and organised individual with a passion for delivering excellent customer service, we would love to hear from you.



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