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Field Service Engineer, UK

2 months ago

West Midlands, United Kingdom Landa Corporation Full time

Landa Corporation is seeking a skilled Field Service Engineer to join our team in the UK. As a key member of our technical support team, you will be responsible for ensuring optimal customer satisfaction with our Nanographic Printing presses.

Key Responsibilities:

  • Transfer technical knowledge to press operators to resolve on-site technical issues
  • Elevate complex issues to our global teams to ensure optimal and effective treatment of customer issues
  • Utilize technical expertise to maximize press production and productivity

Requirements:

  • Availability to work flexible hours, including shift work when required
  • Ability to travel 60-70% of the time to customers' sites, including overnight trips
  • Excellent interpersonal skills, working with global customers and colleagues
  • Ability to work under remote supervision and perform well under pressure
  • Excellent self-learning capabilities, always looking to deepen knowledge of existing systems, technologies, and products
  • Self-motivated and able to work in a dynamic workplace
  • Clear and effective English communication skills
  • Over 5 years of experience in product support in the graphic arts industry on large format digital printers or offset presses
  • Experience in inkjet is an advantage
  • End-to-end, highly skilled technical capabilities, strong troubleshooting skills
  • Valid driving license