Insurance Counter Fraud Investigator

1 day ago


Birmingham, Birmingham, United Kingdom Direct Line Insurance Group plc Full time

Hybrid Working Opportunity

We're offering a unique chance to combine the best parts of home and office-working, providing flexibility for everyone. Depending on your role, you may spend varying amounts of time in the office, allowing you to balance your personal and professional life. Our flexible approach ensures you can make the most of your time, while also contributing to our team's success.

Key Responsibilities

Your primary focus will be on:

  • Investigating insurance fraud and referring cases to the COOT team when necessary;
  • Developing skills to prevent and detect insurance fraud, ensuring compliance with internal and external regulations;
  • Maintaining accurate records and utilizing MI to inform decision-making;
  • Engaging with colleagues to ensure seamless collaboration and effective case management.

Requirements

To excel in this position, you should possess:

  • Substantial experience within the Motor Claims industry;
  • Strong analytical and problem-solving skills;
  • Effective communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Familiarity with relevant legislation and risk regulations.

What We Offer

As a valued member of our team, you'll enjoy:

  • A competitive salary of £40,000 - £60,000 per annum;
  • A comprehensive benefits package, including a 9% employer-contributed pension and generous holiday allowance;
  • Opportunities for professional growth and development;
  • A collaborative and dynamic work environment;
  • A chance to contribute to the prevention and detection of insurance fraud.

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