Care Supervisor Leader
3 weeks ago
Position: Field Care Supervisor
Location: Forth Valley Branch (FK10 1EX)
Contract Type: Full Time, Permanent
Salary: £27,000
About the role:
We are seeking a dedicated Field Care Supervisor to lead our team of carers and ensure the highest quality of care for our clients. As an ambassador for Cera, you will be responsible for conducting client assessments, constructing care plans, and monitoring the provision of care in the field. This role requires strong leadership skills, excellent communication, and a passion for delivering exceptional care.
Responsibilities:
- Supervise and support a team of carers to ensure they are skilled and able to deliver a safe quality of care
- Ensure customers' requirements are met and their needs are prioritized
- Complete meet & greet of all new packages and conduct regular reviews of care plans
- Local knowledge of the area and ability to navigate complex care situations
- Complete risk assessments and audits of MAR charts and Log books
- Conduct carer spot checks and field supervisions to ensure compliance with Cera's standards
- Support carers with compliance and attend provider meetings to discuss business opportunities
- Take part in out-of-hours on-call and engage in team meetings to ensure seamless communication
Background and Experience:
- Fully flexible and able to work in a fast-paced environment
- Proven work history in the care sector with excellent knowledge of care standards and regulations
- Good communication and IT skills, with the ability to work independently and as part of a team
- Organized and able to prioritize tasks effectively
- NVQ desirable but not essential
Benefits:
- NVQ and in-house training and development for your role and future career with Cera
- We Care, our new employee benefits platform, offering shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Free uniform
- Service and recognition rewards
About Cera:
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care, and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence, and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
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