Head of Operations Manager

4 weeks ago


London, Greater London, United Kingdom European Interagency Security Forum Full time
About the Role

The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK and Reprieve US and our work around the globe.

They will be responsible for assisting with planning, implementing, overseeing, and evaluating the systems, processes and relationships that enable caseworkers, fellows, and consultants to do the challenging work that they do as efficiently, safely and effectively as possible.

The Head of Operations will work closely with and supervise the work of the HR Operations Manager and the Office and Executive Support Officer. Reporting to a member of the Senior Management Team, they will provide support to the Joint Executive Directors as well as broader staff team, Fellows and consultants.

About You

You will be someone who is confident in overseeing a wide remit including:

  1. Human Resources
  2. Security Risk Management incl. Health and Safety and Duty of Care
  3. Insurance
  4. Office & Budget Management
  5. Information Technology & Cyber Security
  6. General Operations

This role also oversees accounts payable and the annual audit for our sister organisation Reprieve US (working with our US based US qualified accountant).

You are a positive person with a can-do attitude, extensive experience in operations management and security risk management, experience of managing or supervising individuals and teams, proven ability to manage conflicting priorities and a strong problem solver.

The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.

Key Responsibilities

  • Oversee the day-to-day running of global operations
  • Assist with planning, implementing, overseeing, and evaluating systems, processes, and relationships
  • Supervise the work of the HR Operations Manager and the Office and Executive Support Officer
  • Provide support to the Joint Executive Directors and broader staff team, Fellows, and consultants

Requirements

  • Confidence in overseeing a wide remit
  • Extensive experience in operations management and security risk management
  • Experience of managing or supervising individuals and teams
  • Proven ability to manage conflicting priorities and a strong problem solver


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