Dental Office Administrator
1 week ago
Are you passionate about delivering exceptional patient experiences? As a Dental Receptionist with Rodericks Dental, you will play a vital role in ensuring our patients feel welcome and supported throughout their journey. We are seeking an experienced and customer-focused individual to join our team on a part-time basis.
Key Responsibilities:
- Provide outstanding patient care and support in person and over the phone
- Effectively manage diaries and schedules to ensure smooth daily operations
- Work closely with the team to understand NHS and private treatment options and provide expert advice to patients
- Process relevant forms for NHS and private schemes
- Manage payments and chase outstanding patient debt in a timely and professional manner
- Liaise with dental laboratories, supply companies, and other organisations to ensure seamless communication
Required Skills and Qualifications:
- Excellent customer service skills and ability to build rapport with patients
- Strong teamwork and communication skills
- Passion for learning and staying up-to-date with treatment options
- Attention to detail and ability to multitask
- Basic IT skills and ability to learn SOE software
- Positive attitude and resilience in a fast-paced environment
Benefits:
- Competitive salary of £24,000 - £28,000 per annum (dependent on experience)
- Retail discounts and deals through our app
- Annual leave increasing with length of service
- Extra day of annual leave for birthday
- Comprehensive training and development opportunities
- Refer a friend scheme
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