Dental Office Administrator

1 week ago


Manchester, United Kingdom Rodericks Dental Full time

Are you passionate about delivering exceptional patient experiences? As a Dental Receptionist with Rodericks Dental, you will play a vital role in ensuring our patients feel welcome and supported throughout their journey. We are seeking an experienced and customer-focused individual to join our team on a part-time basis.

Key Responsibilities:

  • Provide outstanding patient care and support in person and over the phone
  • Effectively manage diaries and schedules to ensure smooth daily operations
  • Work closely with the team to understand NHS and private treatment options and provide expert advice to patients
  • Process relevant forms for NHS and private schemes
  • Manage payments and chase outstanding patient debt in a timely and professional manner
  • Liaise with dental laboratories, supply companies, and other organisations to ensure seamless communication

Required Skills and Qualifications:

  • Excellent customer service skills and ability to build rapport with patients
  • Strong teamwork and communication skills
  • Passion for learning and staying up-to-date with treatment options
  • Attention to detail and ability to multitask
  • Basic IT skills and ability to learn SOE software
  • Positive attitude and resilience in a fast-paced environment

Benefits:

  • Competitive salary of £24,000 - £28,000 per annum (dependent on experience)
  • Retail discounts and deals through our app
  • Annual leave increasing with length of service
  • Extra day of annual leave for birthday
  • Comprehensive training and development opportunities
  • Refer a friend scheme

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