Dental Treatment Coordinator

2 months ago


Manchester, United Kingdom Pearl Smile Manchester Dental Practice Full time

We are seeking a confident, enthusiastic and pro-active full-time or part-time treatment coordinator to join our team at Pearl Smile Manchester. We would like to hear from individuals who are customer focused, can work independently and are confident working in a progressive and busy environment.

You will be the first point of contact for patients exploring treatment options and services, and therefore you must be able to communicate effectively and show a great level of care and compassion, to educate and support new and existing patients.

Working closely with our team of specialists, hygienists and support staff, you will take full responsibility for patient co-ordination, including the management of treatment reports, consent, tracking & reporting, follow-ups, the diary and more.

We are looking for a TCO whom has great clinical knowledge with a nursing background, an excellent phone manner, skilful at IT and administration and are passionate and compassionate with patients.

**Key Responsibilities**:

- Serve as the primary liaison between the dental team and patients, ensuring a smooth and positive experience throughout their treatment journey.
- Utilise your experience as a Treatment Coordinator to effectively communicate treatment plans, financial information, and appointment scheduling to patients.
- Collaborate with the dental team to coordinate and manage treatment schedules, ensuring optimal patient care and clinic efficiency.
- Demonstrate proficiency in dental software systems to maintain accurate patient records and treatment plans.
- Utilise social media platforms to engage with patients, share educational content, and promote the practice's services.

**Requirements**:

- Proven experience as a Dental Treatment Coordinator is essential.
- Knowledge of social media platforms and experience managing related content is highly desirable.
- Exceptional organisational skills with a keen attention to detail.
- Excellent communication and interpersonal skills to foster a positive patient experience.
- Ability to work collaboratively with a diverse dental team.
- A can-do attitude with a commitment to providing outstanding patient care.

**What We Offer**:

- Competitive salary commensurate with experience.
- Professional development opportunities.
- A supportive and collaborative team environment.
- Team events throughout the year

If you are a dynamic individual looking to join a forward-thinking dental practice, possess the required skills, and have specific expertise in Invisalign treatments, we invite you to apply.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Part-time

Pay: From £13.00 per hour

**Benefits**:

- Company events
- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Dental Treatment Coordinator: 1 year (required)

Work Location: In person

Reference ID: Dental Treatment Coordinator



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