Food Service and Hospitality Manager

1 month ago


East Molesey, Surrey, United Kingdom Get Golfing CIO Full time

Get Golfing CIO is seeking an experienced F&B Hospitality Supervisor to oversee the day-to-day operations of the food and beverage department. As an F&B Hospitality Supervisor, you will ensure exceptional service and customer satisfaction, working closely with the management team to develop and implement strategies to improve efficiency and enhance customer experience.

Key Responsibilities
  • Supervise and train F&B staff to provide high-quality service to customers.
  • Monitor and maintain the quality and consistency of food and beverage offerings.
  • Manage inventory, stock control, and ordering to minimize waste and maximize profitability.
  • Develop and execute strategies to increase customer satisfaction and loyalty.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Handle customer concerns and complaints, resolving issues effectively and in a timely manner.
  • Collaborate with the management team to develop and implement marketing and promotional activities.
  • Monitor competitors' activities and trends to identify opportunities for improvement.

Requirements

  • Proven experience in a supervisory role in the food and beverage industry.
  • Strong knowledge of food and beverage operations, including ordering, inventory management, and cost control.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work well under pressure and handle customer concerns professionally.
  • Strong problem-solving and decision-making abilities.
  • Knowledge of health, safety, and hygiene regulations.
  • Flexibility to work weekends, evenings, and holidays as required.

Benefits

  • Pension Plans
  • Training & Development
  • Free Golf
  • 50% discount on food and beverage
  • Staff referral programme
  • Opportunities for Progression

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