Food Service and Hospitality Manager
1 month ago
Get Golfing CIO is seeking an experienced F&B Hospitality Supervisor to oversee the day-to-day operations of the food and beverage department. As an F&B Hospitality Supervisor, you will ensure exceptional service and customer satisfaction, working closely with the management team to develop and implement strategies to improve efficiency and enhance customer experience.
Key Responsibilities- Supervise and train F&B staff to provide high-quality service to customers.
- Monitor and maintain the quality and consistency of food and beverage offerings.
- Manage inventory, stock control, and ordering to minimize waste and maximize profitability.
- Develop and execute strategies to increase customer satisfaction and loyalty.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer concerns and complaints, resolving issues effectively and in a timely manner.
- Collaborate with the management team to develop and implement marketing and promotional activities.
- Monitor competitors' activities and trends to identify opportunities for improvement.
Requirements
- Proven experience in a supervisory role in the food and beverage industry.
- Strong knowledge of food and beverage operations, including ordering, inventory management, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work well under pressure and handle customer concerns professionally.
- Strong problem-solving and decision-making abilities.
- Knowledge of health, safety, and hygiene regulations.
- Flexibility to work weekends, evenings, and holidays as required.
Benefits
- Pension Plans
- Training & Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme
- Opportunities for Progression
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