Technical Help Specialist
2 days ago
We are seeking a skilled Service Desk Engineer to join our team in providing top-notch support to our clients. This is a full-time position that offers a competitive salary and opportunities for growth.
Key Responsibilities:
- Analyze and resolve customer issues promptly and efficiently.
- Collaborate with the Service Desk Manager and Lifecycle Coordinator(s) to optimize ticket handling and meet SLAs.
- Maintain accurate records of work and time spent on tasks.
- Communicate effectively with customers through various channels.
- Meet performance targets and adhere to company policies.
Requirements:
- Strong technical skills and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Fluent English language proficiency (written and spoken).
- Foundation-level Microsoft certification or equivalent.
- Pluralsight Foundation skills at Average level or above.
Compensation:
$60,000 - $80,000 per year, depending on experience and qualifications.
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IT Support Specialist
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Senior Financial Planning Specialist
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Fire Installation Specialist
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Quality Assurance Specialist
5 days ago
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Paraplanning Specialist
1 week ago
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Outreach Youth Support Specialist
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Gas Service Specialist
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Senior Documentation Specialist
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Financial Planning Support Specialist
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Audit Senior Specialist
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Manufacturing Production Specialist
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HGV Maintenance Specialist
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Junior Engineering Support Specialist
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Financial Planning Support Specialist
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High Net Worth Wills and Trusts Specialist
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