Customer Service Representative

4 weeks ago


Bristol, Bristol, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
  • Proactively identify opportunities to improve customer satisfaction and implement solutions to address any issues.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development, with a focus on supporting your growth and success.
  • A supportive and collaborative team environment, with a strong focus on teamwork and mutual respect.

Requirements

  • Experience working in a fast-paced retail environment, with a proven track record of providing excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.

Why Join Us?

Lidl is a dynamic and fast-paced company, with a strong focus on innovation and customer satisfaction. As a Customer Assistant, you will have the opportunity to work in a supportive and collaborative team environment, with a strong focus on teamwork and mutual respect. We offer a competitive hourly pay rate, a generous benefits package, and opportunities for career progression and professional development.



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