Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and requests in a timely and professional manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Proactively identify opportunities to improve customer satisfaction and implement solutions to address any issues.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development, with a focus on supporting your growth and success.
- A supportive and collaborative team environment, with a strong focus on teamwork and mutual respect.
Requirements
- Experience working in a fast-paced retail environment, with a proven track record of providing excellent customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
Why Join Us?
Lidl is a dynamic and fast-paced company, with a strong focus on innovation and customer satisfaction. As a Customer Assistant, you will have the opportunity to work in a supportive and collaborative team environment, with a strong focus on teamwork and mutual respect. We offer a competitive hourly pay rate, a generous benefits package, and opportunities for career progression and professional development.
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