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Sales Account Manager

2 months ago

Oldbury, United Kingdom Concept Technical Full time
Sales Account Administrator

We are seeking an experienced Sales Account Administrator to join our client's long-established manufacturing business specialising in producing stainless and carbon steel tubes.

Key Responsibilities:
  • Process orders via email or phone, ensuring accuracy and efficiency.
  • Formulate quotations and follow up in a timely manner, building strong relationships with clients.
  • Verify data accuracy in orders and invoices, maintaining high standards of quality.
  • Coordinate deliveries with clients, managing schedules and ensuring timely completion.
  • Communicate with clients to obtain information or answer queries, providing exceptional customer service.
  • Liaise with various departments to maintain effective communications throughout the business.
  • Complete stock transfers, ensuring seamless inventory management.
  • Maintain and update sales and customer records, providing valuable insights for business growth.
  • Communicate important feedback from customers internally, driving continuous improvement.
  • Visit clients with the Business Development Manager to establish and develop relationships, fostering long-term partnerships.
Requirements:
  • GCSE level or equivalent with a C grade pass in Maths and English.
  • Experience in the steel industry, with tube production being desirable but not essential.
  • Proficiency in the use of SAP system, with experience advantageous.
  • Excellent attention to detail and organisational skills, with a methodical approach.
  • Excellent written and verbal communication skills, with strong relationship building abilities.
  • Computer literacy, with proficiency in Microsoft packages.
  • Good level of interpersonal skills, with ability to multitask and prioritise tasks effectively.
  • Ability to make decisions, use initiative, and solve problems.
  • High level of honesty and integrity, with ability to implement and ensure compliance with company policies and procedures.
Company Benefits:
  • 23 days holiday & 8 public holidays.
  • Death in Service.
  • Company Pension Scheme.
  • Medicash – Health cash plan.
  • Free Parking.

Please note that due to the ever-changing nature of business, a degree of flexibility must be maintained. You will be required to perform other activities that fall within your capabilities as directed by management.