Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Advisor to join our team at Tate. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Contacting customers to gather information and book engineer visits
- Updating systems with customer requests and details of work to be completed
- Rebooking engineer visits as needed
- General administration tasks
- Assisting with customer queries via email and phone
- Strong written and verbal communication skills
- Confidence using a computer
- Previous customer service experience in retail or a call centre (desirable)
- Commitment and a hard-working attitude
- Knowledge of Excel (advantageous)
Tate is a professional and friendly office environment that offers a range of benefits, including parking on site and a subsidised canteen. We are committed to promoting equal opportunities and welcome applications from diverse candidates.
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