Connections and Support Specialist

7 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom EE Full time

About the Job

We're seeking a highly skilled individual to join our team as a Connections and Support Specialist. In this role, you'll be responsible for connecting our customers with the products and services they need, and providing ongoing support to ensure they get the most out of their connections.

Your Key Responsibilities:

  • Talk to customers over the phone, guiding them through the process of getting their products and services connected.
  • Help with any initial queries around in-home setup or their first bill.

What We Offer:

  • A competitive salary of £25,267 per annum.
  • The opportunity to work in a dynamic team environment, where collaboration and communication are key.
  • A range of benefits, including Online GP, Market leading paid carer's leave, and Family Leave.
  • Huge discounts on EE & BT products, including Mobile and Broadband.
  • Support in carving your own career path, with tailored training to help you build a lasting career.

About the Benefits

We're committed to supporting our employees both in and out of work. That's why we offer a range of benefits, including Online GP, Market leading paid carer's leave, and Family Leave. We also offer huge discounts on EE & BT products, including Mobile and Broadband, which can save you hundreds of pounds every year.



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