Service Retention Professional

4 weeks ago


Droitwich, Worcestershire, United Kingdom Listers Full time
Job Opportunity

We are seeking a skilled Service Retention Specialist to enhance our Land Rover dealership's customer satisfaction and loyalty in Droitwich.

The ideal candidate will work Monday to Friday, 08:00 - 18:00, with regular Saturday shifts on a rota basis.

This role offers a competitive basic salary, with an OTE of £30,400, plus a range of benefits.

As a Service Retention Specialist, you will have the opportunity to work in a dynamic environment, providing excellent customer service and contributing to the success of our dealership.

Key Responsibilities:

  • Deliver exceptional customer service to ensure customer satisfaction and loyalty.
  • Work closely with the service team to identify opportunities to retain customers and increase loyalty.
  • Develop and implement strategies to improve customer retention rates.
  • Collaborate with other departments to ensure seamless customer experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Knowledge of customer service principles and practices.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Apply Now:

If you are a motivated and customer-focused individual looking for a challenging role, please submit your application.


ZIPC1_UKTJ



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