Internal Sales Coordinator
3 weeks ago
We are seeking a highly motivated Trainee Internal Sales/Storeperson to join our team at Ferrier Pumps Limited in Aberdeen.
Responsibilities- Serving customers and dealing with enquiries.
- Provide high standard service to customers.
- Timely and accurate quotations.
- Sales order processing including order picking, processing and logistics fulfilment.
- Receiving deliveries and checking goods received.
- Liaising with suppliers to check on order progress.
- Provide product and service advice to customers.
- Assist in obtaining customer feedback.
- Manage customer complaints in a timely manner.
- Maximize product/service offering to existing customers including upselling.
- Update customer records in the company's database.
- Maintain a safe site and report accidents to management.
- Maintain documentation for auditing purposes.
- Excellent written and verbal communication skills.
- Confident and determined approach with a keen interest in selling.
- High degree of self-motivation and drive to work independently and as part of a team.
- Professional judgment to build relationships with customers and colleagues.
- Good time management and accountability in communication.
- Calm and considered approach to working under pressure.
- Enjoy working in a busy and energetic environment.
- Able and willing to carry out manual lifting tasks.
- Excellent planning and organisation skills.
- Sharing ideas and challenges with the team.
The estimated salary for this role is £29,000 - £34,000 per annum, depending on experience.
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