Banqueting Operations Director

1 week ago


London, Greater London, United Kingdom The Landmark London Hotel Full time
About the Role

We are seeking a highly motivated and experienced Assistant Director of Banqueting Operations to join our team at The Landmark London Hotel. As a key member of our Banqueting team, you will be responsible for delivering exceptional service and ensuring the smooth operation of our events.

Key Responsibilities
  • Lead and motivate the Banqueting team to achieve high standards of service and quality.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless event execution and high-quality service.
  • Conduct regular stock takes and implement procedures to optimize inventory management.
  • Build strong relationships with internal departments to support day-to-day tasks.
What We Offer

As a valued member of our team, you will enjoy a range of benefits, including:

  • Competitive salary and service charge.
  • Pension with company contributions.
  • 50% discount in all our restaurants and Spa treatments.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Interest-free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support, and virtual wellbeing.
  • Support through development plans, apprenticeships, and world-class management development programmes.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Uniforms provided and laundered complimentary.
  • Free meals on duty.
  • Opportunity to join our taskforces to contribute to business focuses, community, and environment.
  • Employee recognition schemes and Social Committee events.
About Us

The Landmark London Hotel is a leading hotel in London, recognized for its exceptional service and commitment to excellence. We are proud to be a member of the Leading Hotels of the World and have been awarded 5 red stars and 2 rosettes. Our hotel is located opposite Marylebone station and is easily accessible by public transport.

We are committed to creating a diverse and inclusive work environment, where everyone feels valued and supported. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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