Electronically Connect the Dots: Trading Support Specialist
1 month ago
We are Itarle, a forward-thinking company that provides innovative solutions for the electronic trading industry.
SalaryThe salary for this role is estimated to be around £45,000 - £55,000 per annum, depending on experience.
Job DescriptionThis is an exciting opportunity to join our team as a Trading Support Specialist and contribute to our mission of delivering exceptional customer service to our clients.
Key Responsibilities- Provide real-time support to sell-side clients, including answering questions about algorithm behavior and performance, covering both European and US hours.
- Troubleshoot FIX and connectivity problems to ensure seamless trading experiences.
- Evaluate and communicate the performance of algorithms to clients, identifying new opportunities for growth.
- Communicate client feedback to the product team to inform the development and improvement of our products.
To succeed in this role, you will need:
- 1-3 years' experience in electronic trading coverage or support, including knowledge of algorithmic trading and transaction cost analysis (TCA).
- A passion for electronic trading and a willingness to develop a deep understanding of the marketplace and our products.
- Excellent communication and interpersonal skills to build strong relationships with clients and team members.
- Knowledge of FIX protocol and UNIX scripting.
- Fluent written and spoken English, with proficiency in one other EU language a plus.
As a member of our team, you can expect:
- Financial support for postgraduate education.
- Opportunities to travel and work abroad at our global offices.
- A dynamic and supportive work environment with regular team-building activities.
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