Southern-Style Service Lead

1 week ago


Nottingham, Nottingham, United Kingdom Hickory's Smokehouse Full time

Bring your expertise to Hickory's Smokehouse - where BBQ is more than just a meal, it's a way of life

Southern-Style Service Leadership Opportunity

We're seeking a seasoned Southern-Style Service Lead to drive our team's performance and develop authentic hospitality skills in the UK.

Your Key Accountabilities:
  • Drive team performance and customer satisfaction through effective leadership and coaching.
  • Embody our 'Southern Hospitality' culture and deliver exceptional results.
Required Skills and Qualifications:
  • Possess extensive experience in leadership or management roles within a fast-paced restaurant environment.
  • Demonstrate a strong track record of success in developing teams and improving customer experience.
What We Offer:
  • A competitive salary based on experience and performance, offering opportunities for growth and development.
  • An impressive benefits package, including 25% discount at all restaurants, birthday rewards, and access to The Hickory's Academy for excellent training and progression opportunities.
  • A comprehensive employee welfare program, featuring enhanced paternity and maternity pay, a company pension scheme, and various enrichment opportunities.
  • A unique chance to give back to the community through fundraising activities and participate in once-in-a-lifetime trips to the Deep South.
  • A commitment to work-life balance, with Christmas Day off work every year, paid occasion days, and 24-hour access to our wellness programme.

Earn an estimated £55,000 - £75,000 per annum, depending on experience, and join our dynamic team at Hickory's Smokehouse



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