Customer Service Representative

3 days ago


Dorking, Surrey, United Kingdom Tesco Full time

About the Role

">Overview:
We're looking for a talented Customer Service Representative to join our team at Tesco in Dorking. As a key member of our store staff, you will be responsible for delivering exceptional customer service, ensuring every shopper leaves with a smile on their face. Your passion for helping others and your ability to work well under pressure will make you an ideal candidate for this role.

Salary:
The hourly rate for this position is £12.02, which increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.

Job Description:
Your responsibilities will include assisting customers with purchases, answering questions about products, and resolving any issues that may arise. You will also be required to work across the store in our service, picking and replenishment areas as needed. Our fast-paced environment requires strong communication skills, attention to detail, and the ability to multitask effectively.

Required Skills and Qualifications:
To succeed in this role, you will need to possess excellent customer service skills, be able to work well under pressure, and have a strong ability to communicate effectively. You should also be comfortable working in a team environment and be willing to learn new skills quickly. Previous experience in retail or customer-facing roles is an asset but not necessary.

Benefits:
As a Tesco colleague, you can expect a range of benefits including holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays), flexible working arrangements, and access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our benefits, please click here .

About Us:
Tesco is committed to serving our customers, communities, and planet a little better every day. We strive to create a positive work environment where everyone feels valued and supported. If you're passionate about delivering exceptional customer service and are looking for a rewarding career, we encourage you to apply.

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