Restaurant Operations Manager

22 hours ago


Worcester, Worcestershire, United Kingdom CV-Library Full time

General Manager - Restaurant/QSR

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About Our Client:
Our client is a leading international quick-service restaurant operator, renowned for its rapid growth and innovative approach in the UK market. Focusing on an American-themed menu, this brand offers high-quality products made to order and customizable to meet diverse tastes.

Salary and Benefits:
We offer a competitive salary of £38,140 per annum, plus up to £9k bonus and benefits package.

Job Description:
The General Manager plays a crucial role in ensuring the smooth day-to-day operation of the restaurant while driving financial profitability and team engagement. Key responsibilities include scheduling labor, cost-efficient stock control, coaching and developing the team, and maintaining exceptional customer service standards.

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  2. Scheduling labour in line with operational requirements
  3. Implementing effective cost controls and ordering strategies
  4. Developing and coaching the team to achieve excellence
  5. Maintaining the highest levels of customer satisfaction
  6. Overseeing P&L accounts and reviewing financial reports
  7. Leading recruitment, appraisals, performance management, and action plans
  8. Ensuring a safe environment for staff and customers

Requirements:
We seek a hard-working, ambitious, and experienced General Manager or Assistant Manager who can lead from the front and develop others to excel in their roles.

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