Ecommerce Implementation Specialist

4 weeks ago


Manchester, United Kingdom Baselinker Full time

About Baselinker

Baselinker is a leading e-commerce operating system trusted by 27,000+ companies worldwide. It centralises the management of orders, warehouses, and products, automating repetitive tasks like order updates, invoicing, and shipping. With over 1,000 integrations across marketplaces, store platforms, carriers, and business apps, Baselinker streamlines operations. Its powerful tools for price automation, returns management, and B2B collaboration help businesses save time, enhance efficiency, and scale with ease.

About the Role

We're looking for a talented Ecommerce Implementation Specialist to become a key player in supporting customers when on-boarding onto Baselinker. You'll work with some of the top e-commerce brands and retailers in the UK, delivering impactful implementations that take their businesses to the next level.

Key Responsibilities

  • Lead and manage end-to-end implementation projects for Baselinker customers, ensuring smooth onboarding and system integration
  • Analyse customer requirements, providing tailored recommendations and best practice solutions
  • Deliver technical demos with customers while onboarding onto Baselinker
  • Craft detailed plans, timelines, and roadmaps for multiple projects
  • Configure and customise Baselinker systems to meet client needs
  • Design and implement solutions that optimise clients' workflows
  • Engage with clients to understand their business goals and align our solutions to enhance their operations
  • Evaluate the success of each project by measuring outcomes against set goals
  • Help customers integrate additional tools to enhance their Baselinker system
  • Troubleshoot and resolve any technical issues that arise during implementation, ensuring minimal disruption to the customer

Our Offer

  • Join a dynamic team in a phase of rapid growth
  • A lot of independence and remote work
  • Long-term cooperation and Full Time / Salary + Bonus


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