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Senior Creative Project Manager

2 months ago

Surbiton, Greater London, United Kingdom Echo House Ltd Full time
About Echo House Ltd

Echo House Ltd is a leading provider of creative and technical design services, artworking, printing, experiential brand activation, and sustainable production solutions.

Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that exceed expectations.

We are committed to nurturing sustainable practices, prioritizing the wellbeing of our planet, and maintaining an unwavering dedication to superior service.

Job Summary

We are seeking a highly skilled and experienced Senior Creative Project Manager to join our team. As a pivotal member of our team, you will be responsible for heading up accounts and projects, defining requirements, aligning expectations, and determining exactly what is required in every detail.

You will work closely with our design and artworking studio, print, fabrication departments, logistics, and installations to ensure the successful delivery of projects.

Main Responsibilities
  • Client and Project Management
    • Serve as the vital conduit between our company and clients, fostering relationships and engaging in meetings to understand new project briefs and unearth potential opportunities.
    • Assume responsibility for overseeing key clients and their project portfolio. This may require internal support particularly from your own hub, which entails additional management tasks.
    • Proactively drive work briefs from clients and develop commercial opportunities.
    • Bring Visual Merchandising and Creative direction to all project works – both in advisement to clients and direction for internal teams.
    • Manage expectations of clients, maintaining CPAs and managing workloads to ensure priorities are kept on top of, and deadlines are met.
    • Quoting projects, with support from account directors, and maintain budgets during project development.
    • Interpreting briefs into works orders to be quoted on our internal MIS system – requiring a degree of data entry and administration.
    • Coordination of spreadsheets for campaign roll outs, including managing data breakdowns for each team and analysing data for client quoting and alignment as well as appropriate departmental briefing.
    • Preparing installation briefs for bespoke jobs.
    • Echo aims to be the creative production extension of any brand. We seek to understand the brand as much or even better than our clients do so we can best support them and drive current and new business highly effectively.
    • The Senior Creative Project Manager can offer both a project-based, and creative-based expertise on all works. This provides the client with a fully rounded service of both practical and creative direction on all their projects.
  • Creative
    • Steer and shape conceptual design and development, extending to the design and production of every possible element within a retail environment. Vigilantly manage budgets and schedules, ensuring that the creative direction aligns with the client brief and brand values, whilst fostering, not inhibiting, creativity.
    • Lead and participate in creative brainstorming sessions with the creative and technical design teams and external agencies, facilitating the development of major projects throughout the creative process.
  • Financial and Commercial Management
    • Being a Senior Creative Project Manager carries the crucial responsibility of having a highly creative commercial awareness – both within our industry and the wider creative world. This ensures you can bring a well-rounded and innovative perspective on all works to our clients and their brands. Whether it's keeping a keen eye on budgets and margins or realising the potential of a client's business we expect our you to think outside the box and maximise all commercial opportunities.
    • Ensure all accounts are kept up to date and invoiced accurately on time.
    • Developing new business is a key responsibility and opportunity.
  • Leadership
    • Leading a hub, whilst being responsible for multiple project streams across a variety of brands and clients.
    • Overseeing and driving the day-to-day activities within your hub as well as supporting the development of all individuals within your team.
    • Driving best practice project management and account handling within your hub.
    • Aligning with other hub leaders and the wider management team on project deliveries and best practice benchmarks.
    • Reporting to the directors on work stream statuses, challenges, successes, and opportunities.
  • Team Work
    • Collaboration, communication, openness, and respect are key pillars to the Echo House Ltd culture and cannot be overstated.
    • Working within a team is essential to everything we do, and collaboration is the key to our success. Being a positive and constructive member of the team as well as Echo House Ltd as a whole will not only ensure our success; it will also encourage growth with our clients.
  • General
    • Echo House Ltd is a dynamic, busy company with a close working team and as such we sometimes require our employees to work on additional bespoke projects outside of their daily duties. This is also aimed to encourage and broaden individual skills and ambitions.
    • Follow Echo House Ltd's sustainability policies and procedures.
    Requirements

We are looking for a highly skilled and experienced Senior Creative Project Manager who can bring a well-rounded and innovative perspective to our clients and their brands. The ideal candidate will have:

  • A strong background in creative project management, with experience in overseeing key clients and their project portfolio.
  • Excellent communication and interpersonal skills, with the ability to foster relationships and engage in meetings with clients and internal teams.
  • Strong commercial awareness, with the ability to think outside the box and maximise all commercial opportunities.
  • Experience in leading a team and driving best practice project management and account handling.
  • A keen eye on budgets and margins, with the ability to ensure all accounts are kept up to date and invoiced accurately on time.
Language

The language used for this job is English (en-US).