E-Commerce Support Specialist with German and English

1 month ago


Nottingham, Nottingham, United Kingdom VF CORPORATION Full time

About Us

VF Corporation is a global apparel company that connects people to the lifestyles they cherish through our iconic brands. We are seeking an experienced E-Commerce Support Specialist to join our team, who is fluent in both German and English.

The Role

  • You will be responsible for communicating with customers via various channels to provide exceptional service.
  • Building strong relationships with customers to address their queries and concerns.
  • Working collaboratively with colleagues to identify areas for improvement and implement changes to enhance sales, brand loyalty, and customer satisfaction.

What We're Looking For

  • Excellent communication and interpersonal skills.
  • Ability to work flexibly and adapt to changing business requirements.
  • Familiarity with customer service metrics and KPIs.

Benefits

  • A salary of £24,500.
  • A hybrid working model with options for remote work.
  • A dynamic and inclusive work environment.
  • A range of benefits including discounts on VF brands, access to health and wellbeing initiatives, and more.

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