Travel Booking Specialist
4 weeks ago
Job Summary
We are seeking a highly motivated and organized individual to join our team as a Travel Cell Officer. This role will involve providing support and guidance to personnel on travel-related matters, ensuring policy compliance, and managing the Travel Cell Multi-User email account.
Key Responsibilities
- Provide expert advice and guidance on travel-related matters to personnel
- Manage the Travel Cell Multi-User email account and respond to queries
- Process all incoming Applications for Duty Travel, ensuring compliance with policy
- Book seats for Civilian Air travel through the Defence Travel Amex GBT Booking Service
- Book Rail Tickets and UK and Overseas Hotels through the Defence Travel Amex GBT Booking Service
- Book Eurostar and Trooper flights with Defence Passenger Reservation Service (DPRC)
- Book Ferry and Eurotunnel bookings with Defence Travel Amex GBT Booking Service
- Maintain ePC records and reconcile with ePC monthly statement
- Deal with all email, telephone, and face-to-face enquiries relating to travel
Person Specification
We are looking for a motivated, confident individual who is able to work independently, ensuring policy compliance. Our team is busy, friendly, and supportive, and we are looking for a great team player with experience in delivering customer service, with excellent attention to detail.
Behaviours
We will assess you against the following behaviours during the selection process:
- Working Together
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
Benefits
Alongside your salary, you will receive a range of benefits, including:
- Learning and development tailored to your role and future career
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- 25 days paid annual leave rising to 30 days upon completion of 5 years' service
- 8 public holidays per year, plus leave for HM The King's birthday
- 6 days special leave per year for volunteering activities
Please note that this role does not offer relocation expenses. External recruits will be subject to a six-month probation period. Expenses incurred for travel to interviews will not be reimbursed.
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