Administrative Support Specialist
3 weeks ago
Job Overview
The Buying Admin role at Selfridges is a vital part of our Buying Team, providing administrative support to ensure seamless operations.
Key Responsibilities
- Provide administrative support to the Buying Team, including creating skus and loading orders onto the system.
- Deal with and resolve queries, liaising closely with suppliers and the warehouse.
- Be the first point of contact with suppliers and the warehouse for booking in deliveries, making changes to delivery schedules, and order amendments.
- Upload the buyers worksheet and create skus in Retek, highlighting areas where the Buyers worksheet is incomplete and working with the Buyer to improve.
- Load orders onto the system correctly as soon as possible after they are received.
- Set up and monitor the delivery schedule, checking delivery windows and schedules, and highlighting problems to the Buying Team.
- Check order confirmation with suppliers, chasing and checking confirmation notes.
- Resolve DC queries, such as mismatched delivery notes, to avoid stock sitting in the DC.
- Update and maintain the database with relevant terms, such as trade/settlement discounts.
- Set up accounts for new suppliers.
- Ensure requests for pre-ticketing are communicated to suppliers.
Requirements
- Be organised and proactive, able to multi-task, prioritise, and work to tight deadlines while maintaining excellent attention to detail.
- Be a problem solver, able to apply different ways of thinking in different situations.
- Be a great communicator, both verbal and written, able to work across various teams.
- Be a proactive team member, collaborating with the wider Buying and Merchandising teams.
- Be pacey, positive, and flexible, responsive to business needs, and happy to take responsibility for your tasks.
- Be analytical and results-driven, able to use data to measure performance and identify areas of improvement.
- Be systems-literate, proficient in Excel and other Microsoft Office software, with high levels of accuracy.
About Selfridges
We are a trusted and respected colleague, committed to excellence in all aspects of our business.
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